FTGate Ordering FAQ
This should answer any questions you have about purchasing a licence from us
What do I get when I order?
With the initial purchase of your FTGate 7 starter license, you will receive a full year of Upgrade Protection, Support and Ubeblock+ anti-spam free of charge.
Read more about The Upgrade Protection And Support Plan
Before you order, please ensure that you have downloaded and installed FTGate on the 30 day trial, and that you are satisfied that it is suitable for your purposes.
The FTGate software, which can be downloaded from this site, is the entire package for which you are purchasing a licence. It contains all the software and documentation required to fully utilise FTGate.
When you place an order with FTGate Technology you are ordering a licence to use the software. A licence will entitle you to use a single copy of your FTGate product on a single machine. FTGate Technology will supply you with a registration key that can be entered into the registration properties page of FTGate and which will subsequently enable that copy of FTGate to function.
The licence is not transferable and is subject to restrictions identified in the End User Licence Agreement (EULA) which must be accepted during the software installation, and also appears in the online documentation. By using the FTGate software product you are agreeing that you have read and agreed to the EULA.
The registration key which represents your licence will be sent to you by email to the address specified in the order form, together with an invoice for your records. If you make an error in entering the email address there will be a delay in supplying you with the registration key.
Registration of Licences
Once you have been forwarded the registration key, it is important that you register the software with us by signing in to your account and following the online registration and activation instructions. This enables you to obtain your activation key which will unlock the 30 day time-out period of the software. As a registered member you will also receive new product updates if you elect to receive them, plus free email technical support from us. We cannot provide technical support unless you have registered with us, and ensured that your Support and Maintenance Plan is current.