FTGate Support

FTGate Technology support is well known throughout the industry for its speed and accuracy. Our QA procedures monitor our technical support for quality and speed of response and your support requests are dealt with directly by our development team. This ensures that you always receive the most up to date advice available.

FTGate Technology offer free support through either email or through our technical support forums. The support forums are tied to the technical support email system, thus ensuring that you receive the fastest possible response no matter which method of support you choose.

Questions answered through the technical support forum remain available for future reference by other customers and the answers to most questions can be found rapidly through the search facility.

In addition FTGate Technology offer a time charged emergency telephone support system, so that when you really cannot do without telephone assistance, this is available without the need to negotiate support contracts.