Auto Responder functions

FTGate4 includes a powerful mailbox rule handling system which allows custom response messages based on a variety of critera. The messages may have files attached offering the following benefits:

• Document distribution: By creating a document archive, customers can use email to request copies of specific documents. This can be used to supply product documentation, updates, release notes, quotes, applications, data files, etc.
  Benefits: Unmanned, low cost, document handling and distribution for customers, service engineers, technicians and sales teams.
   
• Customised responses: Users can configure autoresponses depending on fields such as message sender, subject, etc
  Benefits: Responses can be customised to present the correct information in a response.